Last Updated: [13/05/2025]
At Apple Taxis St. Albans UK (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (www.appletaxis.co.uk) and our taxi booking services.
By accessing our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.
We may collect the following types of information:
Booking Details: Name, contact number, email, pickup/drop-off locations, payment details.
Account Information: If you create an account, we store login credentials and booking history.
Customer Support: Records of communications when you contact us.
Device & Usage Data: IP address, browser type, pages visited, booking preferences.
Cookies: We use cookies to enhance user experience (see Section 5).
We use your data for:
Providing Services: Processing bookings, confirming rides, and managing payments.
Customer Support: Responding to inquiries and resolving issues.
Improvements: Analyzing website traffic and user behavior to enhance our services.
Marketing: Sending promotional offers (only with your consent; you can opt out anytime).
Legal Compliance: Meeting regulatory and tax obligations.
We do not sell your data. However, we may share it with:
Drivers: Necessary details (name, pickup location, contact number) to fulfill bookings.
Payment Processors: Stripe/PayPal for secure transactions.
Legal Authorities: If required by law (e.g., fraud investigations).
We implement SSL encryption for online transactions.
Access to personal data is restricted to authorized personnel only.
Despite our measures, no internet transmission is 100% secure—users provide data at their own risk.
Essential Cookies: Required for website functionality (e.g., booking forms).
Analytics Cookies: Help us understand user behavior (Google Analytics).
You can disable cookies via browser settings, but some features may not work.
Under UK GDPR, you have the right to:
Access: Request a copy of your personal data.
Correct: Update inaccurate information.
Delete: Ask us to erase your data (unless legally required to retain it).
Opt Out: Unsubscribe from marketing emails (click “unsubscribe” in emails).
To exercise these rights, contact us at info@appletaxis.co.uk.
We retain personal data only as long as necessary:
Bookings: 3 years (for tax/legal purposes).
Marketing Lists: Until you unsubscribe.
Our website may link to external sites (e.g., payment gateways). We are not responsible for their privacy practices.
We may update this Privacy Policy. Changes will be posted here with a revised “Last Updated” date.
For privacy-related questions or requests, contact:
📧 Email: info@appletaxis.co.uk
📞 Phone: +44 1727 322388
Apple Taxis St. Albans UK
Where Service Matters
🚖 Safe, Reliable, and Privacy-Focused Travel